The Learning Model, adopted by the Institute for Healthcare Improvement (IHI) uses a process of pre-work, learning and action periods designed to effect organizational change by way of intensive learning from experts and one another.
Learning Sessions - Interdisciplinary team members from health centers attend three highly interactive 3-4 day Learning Sessions where they learn the elements of good chronic illness care, and a method for testing and implementing changes.
Action Periods - During Action Periods, between the Learning Sessions, teams test and implement changes within their healthcare delivery systems and collect data to measure the impact of the changes. Monthly progress reports are submitted and supported is provided by way of feedback, conference calls, emails, site visits, and listservs that allow centers to share information and learn from national experts and other health centers across the United States.
National Congress - The Congress, provides an opportunity for health center teams to come together to celebrate their successes and work on strategies to sustain the improvements made thus far. Greater emphasis is places on spreading positive improvements throughout the entire system of care.
The Learning Model is adapted from the Institute for Healthcare Improvement's (IHI's) Breakthrough Series.